City of Manchester, NH Official Web Site

Privacy Statement

Manchester City Library is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Manchester City Library and governs data collection and usage. By using the Manchester City Library , you consent to the data practices described in this statement.

Collection of your Personal Information

Manchester City Library might collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Manchester City Library might also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Manchester City Library. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Manchester City Library for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Manchester City Library Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Manchester City Library public message boards, this information may be collected and used by others. Note: Manchester City Library does not read any of your private online communications.

Manchester City Library encourages you to review the privacy statements of Web sites you choose to link to from Manchester City Library so that you can understand how those Web sites collect, use and share your information. Manchester City Library is not responsible for the privacy statements or other content on Web sites outside of the Manchester City Library and Manchester City Library family of Web sites.

Use of your Personal Information

Manchester City Library collects and uses your personal information to operate the Manchester City Library and deliver the services you have requested. Manchester City Library also uses your personally identifiable information to inform you of other products or services available from Manchester City Library and its affiliates. Manchester City Library might also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Manchester City Library does not sell, rent or lease its customer lists to third parties. Manchester City Library may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Manchester City Library may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Manchester City Library, and they are required to maintain the confidentiality of your information.

Manchester City Library does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Manchester City Library keeps track of the Web sites and pages our customers visit within Manchester City Library, in order to determine what Manchester City Library services are the most popular. This data is used to deliver customized content and advertising within Manchester City Library to customers whose behavior indicates that they are interested in a particular subject area.

Manchester City Library Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Manchester City Library or the site; (b) protect and defend the rights or property of Manchester City Library; and, (c) act under emergency circumstances to protect the personal safety of users of Manchester City Library, or the public.

Use of Cookies

The Manchester City Library Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Manchester City Library pages, or register with Manchester City Library site or services, a cookie helps Manchester City Library to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Manchester City Library Web site, the information you previously provided can be retrieved, so you can easily use the Manchester City Library features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Manchester City Library services or Web sites you visit.

Security of your Personal Information

Manchester City Library secures your personal information from unauthorized access, use or disclosure. Manchester City Library secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Manchester City Library will occasionally update this Statement of Privacy to reflect city and customer feedback. Manchester City Library encourages you to periodically review this Statement to be informed of how Manchester City Library is protecting your information.

Contact Information

Manchester City Library welcomes your comments regarding this Statement of Privacy. If you believe that Manchester City Library has not adhered to this Statement, please contact Manchester City Library at webmaster@manchesternh.gov. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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